ISO standards
We are the first insurer in Croatia to have a quality management system certificate according to the international standard ISO 9001: 2015. By obtaining and renewing the certificate, we have confirmed our focus on the effectiveness of the quality management system in meeting the requirements of our customers.
Doing business according to the international norm
- Understanding and meeting customer requirements
- Improving the quality of products and services
- Satisfaction of employees and business partners
- Strengthening the leading position in the national and regional market
Certificates for download